Refund & Cancellation Policy

REFUND & CANCELLATION POLICY

Returns

We offer no-questions-asked returns, subject to basic condition verification and fair use. Items must be returned as received (unused, unwashed, with original tags/packaging where applicable). We may refuse returns that indicate misuse or abuse.

Return window: 5 days from delivery

Refunds

  • Once the return is received and verified, refunds are processed to the original payment method.

  • Refund timeline: typically 2 business days after QC

Order cancellations

Before dispatch: You may request cancellation up-to 12 hours after making the order via WhatsApp support post which the window closes.
After dispatch: Cancellation is not possible; please follow the return process after delivery.

Frequently Asked Questions

Everything you need to know about membership and our process

A members-only storefront for curated, limited-quantity clothing — top-tier quality, always.

No. Membership is free and granted through approval.

Apply with your details. Approval is typically granted within 10–15 days.

No. If you are not a member, you cannot access the store.

Only members. If you are not a member, you are not a customer.

Name, mobile number, email address, and shipping address.

Membership is the customer identity. It grants store access and members-first support.

No. We do not position releases as discounts.

Yes. We handpick from select authentic channels and verify quality before listing.

No. Items that fail our quality standard are not listed.

By default, no. Drops open and close. When they close, they become archive.

No-questions-asked returns, subject to basic condition verification and fair use.

No purchase limits at this time. Limits may be introduced later if needed.

WhatsApp customer support (details on the website). Members-first resolution.
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